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Terms and Conditions

Last updated: January 28, 2025

Terms and Conditions for SalesRobo

Welcome to SalesRobo! By using our platform and services, you agree to comply with the following terms and conditions. Please read them carefully before proceeding.

1. Acceptance of Terms

By accessing or using SalesRobo, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with these terms, you must discontinue your use of our services.

2. Services Provided

SalesRobo is a software-as-a-service (SaaS) platform offering AI-driven sales development services, including but not limited to:

  • Lead generation
  • Email automation
  • Sales analytics

We reserve the right to modify, suspend, or discontinue any part of the service at any time without prior notice.

3. Service Limitations

3.1 User Limitations: You are authorized to grant access to the platform for the number of users specified in your subscription.

3.2 Email Limitations: You are permitted to send up to the number of emails specified in your subscription.

4. User Responsibilities

4.1 Account Information: You are responsible for providing accurate and up-to-date account information.

4.2 Account Security: Maintain the confidentiality of your login credentials. You are responsible for all activities that occur under your account.

4.3 Prohibited Use: You agree not to:

  • Use the platform for unlawful or unauthorized purposes
  • Transmit spam, malware, or any harmful content
  • Reverse-engineer or attempt to disrupt the platform's functionality
  • Assign or transfer your rights or obligations under these terms without prior written consent from Perceptiviti.

5. Confidentiality

By using our platform, you agree to the following terms regarding the confidentiality of information:

5.1 Definition: "Confidential Information" refers to all non-public information disclosed by either party that is marked as confidential or reasonably understood to be confidential based on the nature of the information or the context in which it was disclosed.

5.2 Obligations: You, as the user, agree to:

  • Maintain the confidentiality of our Confidential Information
  • Use such Confidential Information only to the extent necessary to fulfill your obligations under these terms;
  • Restrict access to our Confidential Information to employees, agents, or contractors who need it to perform their duties and who are bound by confidentiality obligations at least as stringent as those set out here.

5.3 Exclusions: Confidential Information does not include information that:

  • Becomes publicly available through no fault of the receiving party
  • Is received from a third party who is not under any confidentiality obligation
  • Is independently developed by the receiving party without reference to the disclosing party's Confidential Information.

5.4 Return or Destruction: : Upon termination of your use of the platform or upon our request, you agree to cease using and destroy any Confidential Information obtained through the platform, except where retention is required by law or regulation. You also agree to return any Confidential Information, if applicable, in a format requested by us.

6. Subscription and Payment

6.1 Subscription Plans: Access to the platform is offered through subscription plans. Details of the plans are available on our website.

6.2 Payment: Payments must be made in advance and are non-refundable except as explicitly stated.

6.3 Automatic Renewal: Unless cancelled, subscriptions will renew automatically under the same terms.

7. Data Privacy

By using our platform, you acknowledge and agree that we may collect, store, and process your personal data in accordance with our Privacy Policy. You consent to such data collection, storage, and processing as outlined in the Privacy Policy before you begin using the platform.

8. Intellectual Property

By using the SalesRobo platform, you acknowledge and agree to the following terms regarding intellectual property:

8.1 Ownership: Perceptiviti retains all rights, title, and interest in and to the SalesRobo platform, including all software, algorithms, data models, and related intellectual property.

8.2 License: You are granted a limited, non-exclusive, non-transferable, and revocable license to use the SalesRobo platform solely for your internal business purposes during the period of your subscription. You may not sublicense, assign, transfer, or allow third-party access to the platform. The use of the platform must comply with these terms and be solely for the intended purposes as described.

8.3 Prohibition on Reverse Engineering: You agree not to:

  • Reverse engineer, decompile, disassemble, or attempt to extract the source code of the SalesRobo platform;
  • Copy, reproduce, or modify any part of the platform’s code, layout, or design;
  • Create derivative works or competitive products based on the platform.

9. Limitation of Liability

By subscribing to our services and using the platform, you acknowledge and agree to the following limitations of liability:

9.1 Cap on Liability: Perceptiviti's total liability to you, your affiliates, partners, or any third parties arising from your use of the platform, whether based on contract, tort, or any other legal theory, will be limited to the total amount you have paid for the platform services over the preceding one (1) month.

9.2 Exclusion of Certain Damages: Perceptiviti will not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, revenues, data, or business opportunities, even if we have been advised of the possibility of such damages.

10. Termination

We reserve the right to suspend or terminate your account for violations of these terms, misuse of the platform, or any unlawful activity.

11. Force Majeure

Neither Perceptiviti nor you (the user) will be held liable for any failure or delay in performing their obligations under these terms and conditions due to causes beyond reasonable control. These causes may include, but are not limited to, natural disasters, pandemics, labor strikes, acts of government, or any other unforeseen circumstances.

12. Marketing Rights

By using the platform, you grant Perceptiviti the right to use your name and logo for marketing and promotional purposes, including on Perceptiviti’s website, in marketing materials, and in case studies. Perceptiviti agrees to use your name and logo in a manner that is consistent with your brand guidelines, if provided.

13. Modifications to Terms

We may update these terms at our discretion. Changes will be posted on our website, and continued use of the platform constitutes acceptance of the updated terms.

14. Entire Agreement

These terms and conditions, including any modifications posted by Perceptiviti, constitute the entire understanding between you and Perceptiviti with respect to the use of the platform and supersede all prior agreements, understandings, or communications, whether written or oral.

15. Governing Law

The use of the platform is governed by the laws of the following jurisdictions, as applicable:

  • For UAE customers: The use of this platform is governed by the laws of Abu Dhabi Global Market. Any disputes arising from the use of the platform will be resolved exclusively in Abu Dhabi Global Market.
  • For Indian customers: The use of this platform is governed by the laws of India, and any disputes will be resolved exclusively in the courts located in New Delhi.

16. Contact Information

For any questions or concerns regarding these terms, please contact us at:

Email: info@Perceptiviti.com

17. Indemnification

You agree to indemnify, defend, and hold harmless Perceptiviti, its affiliates, officers, directors, employees, agents, and licensors from any and all claims, damages, liabilities, losses, costs (including reasonable attorneys' fees), or expenses arising from or related to:

  • Your use of the platform or any breach of these terms.
  • Any content that you transmit through the platform.
  • Any third-party claim that your use of the platform infringes upon their rights.

18. Data Retention and Security

18.1 Data Retention: SalesRobo will retain your data for as long as your account is active or as necessary to provide you with services. Upon termination, we may retain your data for a period as required by applicable laws or for legitimate business purposes, including backup and legal compliance.

18.2 Data Security: SalesRobo will take commercially reasonable measures to protect your data, but we cannot guarantee absolute security. You acknowledge that no method of transmission over the internet or method of electronic storage is completely secure.

19. User-Generated Content

19.1 Ownership: You retain ownership of any data or content you upload or generate through the platform. However, by uploading such content, you grant SalesRobo a worldwide, royalty-free, transferable, and sublicensable license to use, reproduce, modify, and distribute such content solely for the purpose of providing the platform services.

19.2 Responsibility: You are solely responsible for the content you upload to the platform. SalesRobo reserves the right to remove content that violates any applicable laws or these Terms.

20. No Warranty

SalesRobo provides the platform on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the platform's performance, accuracy, availability, or fitness for a particular purpose. To the fullest extent permissible by law, SalesRobo disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

21. Governing Language

In the event of any conflict or discrepancy between the English version of these terms and conditions and any translated version, the English version will prevail.

22. Assignment

You may not assign or transfer these Terms, or any rights or obligations hereunder, to any third party without the prior written consent of SalesRobo. SalesRobo may assign or transfer these Terms at any time without restriction.

23. No Waiver

No failure or delay by SalesRobo in exercising any right, power, or privilege under these terms will operate as a waiver thereof, nor will any single or partial exercise of any right, power, or privilege preclude any other or further exercise thereof or the exercise of any other right, power, or privilege.

24. Survival

The provisions of these Terms that by their nature should survive termination or expiration of the agreement will survive, including but not limited to intellectual property, confidentiality, indemnification, limitation of liability, and dispute resolution.

25. Dispute Resolution

25.1 Negotiation: In the event of any dispute, controversy, or claim arising out of or in connection with these Terms, the parties agree to first attempt to resolve the issue through informal negotiation.

25.2 Arbitration: If the dispute is not resolved through negotiation, the parties agree to resolve the dispute through binding arbitration in accordance with the rules of the relevant arbitration body in the jurisdiction specified under the governing law.

26. Export Control

You agree that you will not export, re-export, or transfer the platform or any part thereof in violation of any applicable export control laws or regulations.

27. Accessibility

We are committed to ensuring that SalesRobo is accessible to all users, including individuals with disabilities. If you encounter any issues with accessibility, please contact us so that we can provide support and make necessary adjustments.

28. Electronic Communications

By using the platform, you consent to receiving electronic communications from us. We may send you service-related messages, promotional offers, or legal notices through email or via notifications on the platform. You agree that all communications we send to you electronically will satisfy any legal requirements, including that such communications be in writing.

29. Third-Party Services

The platform may contain links to third-party websites or services that are not owned or controlled by SalesRobo. We are not responsible for the content, privacy policies, or practices of any third-party services. You agree to use third-party services at your own risk.

30. Non-Solicitation

During the term of your subscription and for a period of two (2) years after termination, you agree not to directly or indirectly solicit, recruit, or attempt to hire any employee or independent contractor of SalesRobo without prior written consent.

31. Service Level Agreement (SLA)

31.1 Uptime Guarantee: SalesRobo strives to provide a 99.9% uptime for the platform. While we aim to meet this uptime standard, no guarantees are made regarding uptime or availability.

31.2 Maintenance: Regular maintenance of the platform may be required. SalesRobo will provide prior notice for scheduled maintenance and attempt to minimize disruption. Emergency maintenance may be performed as necessary.

32. Prohibited Items and Activities

32.1 Prohibited Use: You agree not to use SalesRobo's platform or services for any unlawful activities or to promote, sell, or distribute items or services that are illegal or prohibited by applicable laws or regulations. The following is a non-exhaustive list of prohibited items and activities:

  • Illegal Drugs and Controlled Substances
  • Counterfeit Goods
  • Gambling and Gaming
  • Weapons and Firearms
  • Hate Speech and Violent Content
  • Child Exploitation Materials
  • Fraudulent or Misleading Products
  • Pirated Software and Digital Goods
  • Adult Content
  • Human Trafficking or Exploitation
  • Protected Species or Endangered Wildlife
  • Terrorism and Criminal Activities

32.2 Compliance: You are solely responsible for ensuring that your use of the platform complies with all applicable laws, regulations, and industry standards. SalesRobo reserves the right to suspend or terminate your access to the platform if you are found to be in violation of this policy, and you may be subject to legal action as appropriate.

33. Acknowledgment

By clicking "Sign In" or using the platform, you acknowledge that you have read, understood, and agree to these Terms and Conditions.